Frequently Asked Questions

Satellite & TV

Q. What areas do you cover?
A. Although primarily based in Dorset, we cover Dorset, Devon. Somerset, Wilts and Bath

Q. Can I order a SKY contract and installation through you?
A. Yes certainly.

Q. What aerial will I need to be able to receive Digital TV?
A. We have written an article on this subject which you can view here.

Q. Do you supply aerials, cable and brackets?
A. Yes we supply various items online including: aerials, receivers, cable, bracketry, etc. Take a look at our online store.

Q. How do I know whether my aerial is pointing at a transmitter or a relay?
A. You can usually tell by looking at your aerial and seeing whether the 'fins' on the aerial are vertically or horizontally aligned. Read more here

Q. I have a loft aerial, will I be able to receive digital after the switchover?
A. If you get a good signal now, the chances are that you should be able to receive digital too after the transmitters are switched over to digital.

Q. Where can I get information about the change over dates or what my local transmitter is called. 
A. Look at the BBC or DTG web sites. These sites contain the latest transmitter information and change over dates.